Spotify, the world’s most popular audio streaming service, has gone down across the UK this afternoon, leaving thousands of music lovers furious.
The majority of customers (57%) are having trouble accessing the app, while others are reporting problems with the platform’s audio streaming service.
Some users have been unable to log in altogether, according to Downdetector.
New UpdatesView PostView PostToday14:18 BST
Some Spotify customers have reported being logged out of their accounts and are struggling to get back in. Spotify says it is looking into the problem.
Zahra KhaliqToday14:14 BST
A huge spike in the number of issues reported with the Spotify app can be seen on a Downdetector graph. According to the wesbite, the outage appears to have started shortly after 1pm.
The outage appears to have started shortly after 1pm(Image: Downdetector)
Furious Spotify customers who pay for a premium subscription have demanded they get their money back as services remain disrupted due to an outage.
“How about you return some money to customers for app not working correctly. What am I paying premium for???,” one fumed on X.
Another said: “Always the same! Is this what we’re praying premium for????????”
Spotify Premium in the UK starts at £5.99 per month for students and £12.99 per month for adults.
Zahra KhaliqToday14:07 BST
Spotify says it is looking into issues affecting the platform this afternoon.
Zahra KhaliqToday14:05 BST
The Spotify app is down for thousands of UK customers at the moment.
The majority of users (57%) are having trouble accessing the app, while others are reporting problems with the platform’s audio streaming service. Some users say they are unable to log in.