A luxury cruise liner was compelled to scrap a voyage following the discovery of a technical problem – 24 hours after passengers had boarded.
The Disney Adventure cruise, scheduled to depart Singapore on May 7, was abruptly called off after holidaymakers had already stepped aboard, prompting them to leave the vessel, reports the Express.
According to one Reddit user, travellers were informed they would be able to “set sail soon”. They posted: “Midnight now. We’ve been waiting here since 2 p.m., and they have no update for us. What’s even worse is they’ve shut down all kitchens, coffee, etc. Why would they do that?”
View 2 ImagesPassengers were offered a full refund.(Image: Getty)
Holidaymakers were provided with a complete refund, 50% discount on a future voyage, free hotel accommodation for May 7, reimbursement for hotel and flight alterations, up to $500 coverage for incidentals.
Disney informed USA Today: “We completely understand this was an unfortunate situation for our guests and worked with them directly to support their travel needs, help make their trip home as smooth as possible and invite them back to a future sailing.”
The Adventure cruise subsequently set off for its planned next voyage on May 11 once the technical issue was sorted.
The vessel, the biggest in Disney Cruise Line’s fleet and the first to be based in Asia, launched this March.
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It provides three- to four-night cruises showcasing seven themed zones that bring Disney, Pixar, and Marvel tales to life, including Broadway-style performances and fireworks at sea. From mid-2026, a three-night voyage aboard the Disney Adventure departing from Singapore is expected to set two adults back somewhere between $958 and $1,396 for an inside cabin.
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