Airline giant Ryanair has adjusted its seating policy after an investigation was launched into it charging parents to sit with their children.
The Competition and Markets Authority (CMA) opened an investigation to determine whether Ryanair’s policy at the time was “in line with consumer law”.
Ryanair previously required parents travelling with children aged between two and 11 to pay to reserve what it referred to as a mandatory family seat.
Their children were then allocated seats next to or near them free of charge.
The fee for a mandatory family seat was typically about £8 each way, the CMA said.
Ryanair said the “minor policy tweak” means “free parent seats” will be available in the rear of its aircraft for future bookings.
Under the new policy, parents will still have the option of paying to reserve a seat of their choosing, and have their children alongside them free of charge.
Ryanair chief executive Michael O’Leary accused the CMA of “turning a blind eye” to the “high fares” charged by airlines on routes with no competition from the Dublin-based carrier. The CMA was approached for a comment.
Mr O’Leary added: “The CMA has now targeted our family seating policy which has been universally embraced by consumers as the most progressive and transparent in Europe.
“Instead of promoting competitiveness and lower fares for consumers, the CMA is on a mission to force Ryanair to adopt the less transparent and less consumer-friendly family seating policy applied by most other airlines – just because it’s the industry standard.
“We will reluctantly adjust to this industry standard as we don’t want to waste time explaining to misguided regulators how badly they misunderstand what is in the best interest of UK and Europe’s consumers.
“Under our revised family seating policy, families may have to wait until after they have checked in to find out their seat allocation and are more likely to be seated at the rear of the cabin but at least the CMA will be able to claim they have done something for consumers, but sadly most consumers won’t notice.”
Ryanair said the change will be “revenue neutral”.